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myigea support
You may reach us by Phone Monday through Friday 6:00 AM to 5:00 PM (PST)
San Francisco Bay Area: (415) 226-1206
Miami/Dade: (305) 675-6704; (786) 871-6755
Texas: (713) 474-2264; (956) 225-0256
Virginia: (757) 942-1199
Or send us an email to support@indurasystems.com

Visit us at www.IgeaSoftware.com
ANNOUNCEMENTS
National Home Care Aide Week!
November 10, 2014
This week is National Home Care Aide Week!
Veteran's Day
November 10, 2014
The offices for Igea Software will be closed on Tuesday, November 11, 2014 for Veteran’s Day.
Igea Software Introduces iVerify!
October 30, 2014
Igea Software continues to make it easier to provide quality care. The all-new iVerify® allows clinicians the option to use Electronic Visit Verification (EVV) through either Telephony or GPS.
Igea Software Electronic Billing
October 23, 2014
Do you need help with electronic billing? Here are a few tips!
Visit us at the Igea booth at NAHC 2014 in Phoenix, AZ!
September 02, 2014
We are happy to announce that we will be participating in the 2014 National Association for Home Care & Hospice Annual Meeting & Exposition in Phoenix, Arizona, October 19-22. Please stop by our booth, #531
Labor Day Office Closure
August 29, 2014
In observance of the Labor Day Holiday, Igea Software will be closed on Monday, September 1st. We'll return to our normal support hours on Tuesday, September 2nd. Have a wonderful weekend!
iPOC Offline is now available!
August 01, 2014
With the new iPOC® Offline, clinicians can access Igea Point of Care with no connection to the internet. Tailored to meet the needs of on-the-go clinicians, iPOC® Offline delivers an experience that’s simple, intuitive and engaging for users while providing billers with accurate information and owners the data they need to manage their business.
We're at HCAF in Orlando, come visit us!
July 21, 2014
Swing by booth 212 to visit with us and hear about our latest releases. Telephony and iPOC Offline will be shown at HCAF and released to current customers very soon!
HCAF Annual Meeting
June 24, 2014
Visit us at booth 212!
Showcasing Home Health Software from Igea at CAHSAH!
May 27, 2014
If you didn’t get a chance to visit us, be sure to connect with us online at:
Adding a new member to our team
May 08, 2014
In the news: Home Healthcare Software Leader Igea Software Welcomes Rajesh Panda to Senior Leadership Team
Happy #NursesWeek!
May 08, 2014
Thank YOU for all the great work you do!!
Beginning July 7, Ordering and Referring Denial Edits Will Apply to Certifying Physicians for HHAs
May 02, 2014
Ordering and Referring Denial Edits Will Apply to Certifying Physicians for HHAs Beginning July 7
Palmetto GBA EDI Connectivity is Changing
April 10, 2014
If you connect to Palmetto GBA EDI for Medicare using dial-up connectivity, it is imperative that you give attention to the following information.
We're hiring in Miami!
February 24, 2014
We’re looking for professionals who will help us shape the future of home healthcare. Learn more at: http://igeasoftware.com/careers/
Palmetto GBA is currently closed due to inclement weather in the region
February 12, 2014
Palmetto GBA is currently closed due to inclement weather in the region. For claim status, eligibility, or requesting duplicate remits, the IVR is available at 1-855-696-0705 or access this information via www.Palmettogba.com/medicare. Visit www.Palmettogba.com for an expected re-opening time.
Do you use Windows XP SP3 or Office 2003?
January 07, 2014
Microsoft is discontinuing support for these products the second week of April! Learn how this could affect your business and what you can do to prepare!”
Holiday Pictures!
December 27, 2013
Vist us on Facebook & Google+ to see pictures from our staff holiday parties!
Happy Thanksgiving
November 27, 2013
In observance of the Thanksgiving Holiday, Igea Software will be closed on Thursday, November 28th & Friday, November 29th. We'll return to our normal support hours on Monday, December 2nd. Have a joyous holiday!
Success at NAHC!
November 19, 2013
Thank you to all who stopped by our booth at NAHC. Take a look at our photo album to view highlights!
Shutdown or not, we’re heading to Washington DC!
October 03, 2013
We hope to see you at booth 735 at the NAHC Annual Meeting!
 
INDUSTRY BUZZ
CMS announces payment changes for Medicare home health agencies for 2015
November 05, 2014
The Centers for Medicare & Medicaid Services (CMS) announced changes to the Medicare home health prospective payment system (HH PPS) for calendar year 2015. In a recent article, CMS projects that Medicare payments to home health agencies in 2015 will be reduced by 0.30 percent, or $60 million.
VA Home Care Program Could Revolutionize Healthcare
October 29, 2014
A new article from Home Health Care News describes a program that will provide home care for veterans: A program from the U.S. Department of Veterans Affairs (VA) that not only provides in-home care to veterans but support for their caregivers as well could revolutionize healthcare, says a recent blog post from The Hill.
NAHC Establishes Ebola Task Force for Home Care Workers
October 24, 2014
The National Association for Home Care & Hospice (NAHC) announced the creation of an Ebola Task Force Wednesday, which aims to help home care agencies protect their workers from the spread of the Ebola virus.
Calif. Court: Caregivers Injured by Alzheimer’s Patients Cannot Sue
August 12, 2014
A new ruling from the California Supreme Court says home health workers hired to care for Alzheimer’s patients may not sue them or their families for injuries caused by those patients.
Medicare’s Home Health Cuts
August 06, 2014
Great visual on how Medicare’s Home Health Cuts Could Disproportionately Affect Women
Investing in home health care
July 21, 2014
Home health market poised for growth! Investing tips plus general industry information: http://igeasoftware.com/news/investing-home-health-care/
Pecos System Issue update
June 24, 2014
A CMS system integration error with the PECOS and claim processing has been identified. The information below is from Palmetto. According to CGS, a resolution to this issue is scheduled for implementation with the July 2014 system release. No provider action is required.
New Alternative Penalties for Home Health start July 1
June 03, 2014
Centers for Medicare and Medicaid Services has added a new chapter to the State Operations Manual, specifically devoted to sanctions when Medicare certified home health agencies are found out of compliance.
Adjustments will be made to Correct Home Health Claim Payments
May 02, 2014
Medicare contractors have identified two incorrect payment calculations affecting home health claims.
It is now official: ICD-10 code delayed
April 02, 2014
President Barack Obama has indeed signed the SGR patch legislation – which includes another delay of ICD-10 implementation, to Oct. 1, 2015.
Possible delay in the implementation of ICD-10
April 01, 2014
The U.S. Senate voted to pass the Protecting Access to Medicare Act of 2014, which both pushes back the compliance deadline for ICD-10 perseveres the pay rate for doctors treating Medicare patients. Before those officially take hold, however, the President has to sign the bill into law.
Palmetto GBA says no more snail mail for Remittance Advice Notices
March 26, 2014
Sign up today to use the Online Provider Services (OPS), which will save your office time and money.
Emergency preparedness overview
March 18, 2014
New York Times article give a holistic view behind the new rules regarding disaster plans
Delay in the HIPAA Eligibility Transaction System (HETS) Replacement of Common Working File (CWF)
March 05, 2014
The termination was originally scheduled for April 2014, but CMS is delaying the date. CMS will provide at least 90 days advanced notice of the new termination date.
The Home Health Care Market is Expected to Expand to $130 Billion by 2017
February 11, 2014
With the Affordable Care Act and other factors coming into play within the health care industry, the home health care market has been seeing a surge or growth in recent years, with even great expectations for the next several years.
CMS Enrollment Moratorium on new HHA's extended to many counties in Texas
February 04, 2014
The Centers for Medicare & Medicaid Services (CMS) has extended a temporary enrollment moratorium for Home Health Agencies (HHAs) that enroll in Medicare, Medicaid or CHIP in Dallas and Houston counties.
Service Specific prepay Probe Review for Select Home Health HIPPS Codes will be performed by Palmetto GBA
January 28, 2014
Palmetto GBA will be performing service-specific prepay probe reviews on claims billed for selected Home Health HIPPS codes.
CMS announced a Temporary Hold of Home Health LUPA Claims
January 21, 2014
Medicare contractors have identified an incorrect payment calculation affecting home health claims that would be paid low utilization payment adjustments (LUPAs). To prevent these claims from paying incorrectly, A correction date is now set for February 10.
Coming soon: CMS could require emergency preparedness plans from home health agency.
January 14, 2014
While there is currently no rule in place, CMS could require home health agencies emergency plans which would include risk assessment and planning, policies and procedures, communication, and training and testing.
The number of ACO's is on the rise.
January 02, 2014
Recently, health care providers formed 123 new Accountable Care Organizations (ACOs) in Medicare, providing approximately 1.5 million more Medicare beneficiaries with access to coordinated care across the United States.
Medicare Finalizes Home Health Payments for 2014
November 25, 2013
The Centers for Medicare & Medicaid Services (CMS) today issued the final calendar year (CY) 2014 home health care payment rule. The final policies in this rule better align Medicare payments with home health agencies’ costs providing care, while lowering costs to taxpayers and the 3.5 million Medicare beneficiaries who receive home health services nationwide
CMS Delays Implementation of HIPPS Codes on Medicare Advantage Claims
November 19, 2013
The Centers for Medicare & Medicaid Services (CMS) has announced July 1, 2014 as the new start date for edits to reject Medicare Advantage (MA) plan claims that fail to provide a health insurance prospective payment system (HIPPS) code for home health services.
Electronic Visit Verification through GPS or Telephony