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You may reach us by Phone Monday through Friday 6:00 AM to 5:00 PM (PST)
Toll free number 1-844-730-6528
Or send us an email to support@indurasystems.com

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Support office will be closed Thursday 31st and Friday 1st
December 29, 2015
In observance of the New Year’s holiday, Igea will be closed on Thursday, December 31st, 2015 and Friday, January 1st, 2016. We wish you and yours the very best this holiday season!
Igea at CAHSAH 2015
April 17, 2015
Will you be attending the California Association for Health Services at Home’s (CAHSAH) 2015 Annual Conference in Palm Springs? Visit us at Booth #206!
Igea Blog - How to ensure a smooth transition for a patient from the hospital to home care
March 26, 2015
Share our tips with your caregivers! It is important for caregivers, patients and families to understand what to expect during the transition from hospital to home care in order to ensure patient safety and decrease the chance of readmissions. Most re-hospitalizations occur during the first few days after patient discharge, and most cases can be avoided with proper care.
Procura Acquires Igea Home Health Care Software Solution
March 13, 2015
Procura, one of the largest global providers of cloud and site-based software solutions focused on post-acute patient care, has acquired Indura Software, Inc., the developer and owner of the popular Igea home health care software solution.
CBSA error noted on billing submissions with Palmetto
March 05, 2015
Please check the status of any claims/RAPs submitted to Palmetto within the last 2 weeks. Some Florida and Texas agencies have noticed issues in their submissions. All agencies, regardless of state, should check their submission to make sure there were no errors, since it is not thought to be a location-specific issue.
Alzheimer’s and Dementia Staff Education Week
February 18, 2015
This week is Alzheimer’s and Dementia Staff Education Week. Please visit http://www.nccdp.org/ to learn more!
Broward County Cold Weather Emergency
February 13, 2015
The National Weather Service forecasts low temperatures, including wind chill, in the mid 40’s in Broward metro areas overnight on Friday night, February 13, 2015, and Saturday night, February 14, 2015. Therefore, Broward County has declared a multi-night Cold Weather Emergency
Happy President's Day!
February 13, 2015
Happy President's Day! Have a wonderful and relaxing holiday weekend. - From all of us at Igea Software. Please be aware that the Igea offices will be closed on Monday, February 16th, in observance of the President’s Day holiday.
Igea launches new video!
February 10, 2015
Igea just launched our new video. Watch it on our website or Youtube channel. Don’t forget to share it with friends and colleagues. You could earn $1,000 with our new referral program! Read this announcement to learn more...
Open door forum for CMS' new 5 star rating system
February 02, 2015
The Centers for Medicare and Medicaid Services announced that a new 5 star rating system will be implemented in 2015. CMS will be discussing the proposed new home health rating system during an open forum on February 5th, 2015.
2015 Home healthcare conferences
January 14, 2015
There are many exciting homecare conferences this year! We hope to see you there! CAHSAH HCAF NAHC http://igeasoftware.com/overview/news-events/
Wishing everyone a safe and happy New Year!
December 31, 2014
Just a reminder that the Igea offices will be closed on Thursday, January 1st in observance of the New Year’s holiday. We will be reopen on Friday, January 2nd.
Wishing everyone a safe and joyous holiday season!
December 23, 2014
The Igea offices will be closed on Thursday, December 25th in observance of the Christmas holiday.
New video added regarding the OASIS C1 changes
December 17, 2014
We just uploaded an Igea video regarding OASIS C1! It explains the changes from OASIS C to OASIS C1, the transitional period to the federally run oasis submission portal, steps to sign up for a QIES User ID, major changes on OASIS C1/ICD9 version, and changes on iPOC forms and services.
Igea Announces a New Referral Program
December 15, 2014
Igea Software is launching a new referral program this week for customers. A $1,000 referral reward will be awarded to any current customer who refers a new agency to Igea. The new agency must be a first time subscriber and become an Igea customer within 90 days of the referral. Please call us for more details 866-848-4833.
HB 441 - Regulation of Health Care Facilities and Services
April 29, 2015
The bill “HB 441” removes the quarterly reporting requirement for home health agencies, and the associated fines for late submittal of the report. Instead, the bill requires all home health agencies to submit the number of patients that are receiving home health services to AHCAH during the licensure renewal process.
Scheduled CAHSAH bill hearings April 7 - 8
April 02, 2015
CAHSAH announced two bill hearings next week. The priority bill hearing AB-637 is scheduled to be heard on Tuesday, April 7. SB-3, the minimum wage increase bill is scheduled for Wednesday, April 8th. Read our announcement for more information.
Revised product from the Medicare Learning Network
March 02, 2015
For home health PPS claims received on or after April 1, 2015, Medicare will validate the submitted HIPPS code against the OASIS calculated HIPPS code present in QIES.
NAHC Announces the March on Washington Conference
February 23, 2015
NAHC is hosting the 2015 March on Washington Conference in Washington, DC from March 22 - 25, 2015.
Providers Mobilize Against Home Health Surety Bonds
February 17, 2015
Home Health Care News released an article explaining the proposed home health surety bonds. Leaders in the home health industry, such as the National Association for Home Care and Hospice, are expressing their opposition to the proposed surety bonds. They are asking providers to join them in voicing their opposition, since they believe it could hurt small home health agencies. The article can be read here.
CMS Extends Targeted Home Health Moratorium
February 04, 2015
CMS announces the extension of temporary moratoria on the enrollment of new ambulance suppliers and home health agencies (HHAs) in specific locations within designated metropolitan areas in Florida, Illinois, Michigan, Texas, Pennsylvania and New Jersey. The extension of the home health moratorium is targeted to prevent and combat fraud, waste and abuse. CMS's full article can be read below, and the Federal Register document can also be found at the bottom of this article.
February is National Senior Independence Month
January 29, 2015
February is National Senior Independence Month. Throughout the month of January, Igea has been posting #healthtips on our social media sites. We will continue doing this through the month of February to promote health and awareness for senior independence. Caregivers – share these tips with your patients. Seniors – take note of your favorite tips and work them into your daily routine. Follow us on Facebook, Twitter, Google+ and LinkedIn to receive these #healthtips for seniors.
Head of Medicare and Medicaid to Resign
January 19, 2015
The New York Times released an article this weekend announcing that Marilyn B. Tavenner, head of Medicare and Medicaid, will resign.
More on OASIS C1 and it's changes
December 12, 2014
OASIS-C1 and the changes the new assessment will bring will take effect on January 1, 2015. It is important to note the changes and modifications that will be made due to OASIS-C1. This announcement includes the changes that will come with the new OASIS C1, and how Igea Software’s new version will meet the needs of the new assessment
OASIS C1 is Coming Soon!
December 09, 2014
Effective January 1, 2015, OASIS assessment data will be submitted to CMS via the national OASIS Assessment Submission and Processing (ASAP) system. Home Health Agencies will no longer submit OASIS assessment data to CMS via their state databases. Due to this change, along with other changes to OASIS, Igea will be implementing a new version in December 2014 to prepare for these changes. Open this article to read the overview of OASIS C1...
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